Shipping Policy

Effective Date: January 7, 2025

Thank you for shopping with MyPlaceBina! Below is our shipping policy, which applies to all orders placed on our website.

1. Shipping Methods

We offer a variety of shipping options to ensure that your order reaches you as quickly and conveniently as possible. Our shipping methods include:

  • Standard Shipping: Estimated delivery time is 3 – 7 business days.
  • Expedited Shipping: Estimated delivery time is 1 – 3 business days (depending on your delivery address and the shipping carrier).
  • Free Shipping: Available on orders over 1,000,000 VND.

2. Shipping Fees

  • Standard Shipping: Shipping fees are calculated based on your delivery address and the weight of the order.
  • Expedited Shipping: Fees are calculated based on weight and delivery location.
  • Free Shipping: Available for orders meeting the minimum purchase requirement (see “Free Shipping” section above).

3. Order Processing Time

  • All orders are processed within 1-2 business days, excluding weekends and holidays.
  • Orders placed after 3:00 PM (local time) will be processed the following business day.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment online.

5. Delivery Times

Delivery times may vary depending on the shipping method selected, the shipping carrier, and the destination. Please note that delivery times are estimates and may be affected by factors such as weather conditions, holidays, or other circumstances beyond our control.

6. Shipping Restrictions

We currently offer shipping within Vietnam. If you’re located outside of Vietnam, please contact our customer support team to inquire about international shipping options.

7. Damaged or Lost Shipments

In the rare event that your order is lost or damaged during transit, please contact us immediately at our customer support email [support@myplacebina.com]. We will assist you in resolving the issue and, if applicable, process a replacement or refund.

8. Address Accuracy

Please ensure that the shipping address provided is accurate and complete. MyPlaceBina is not responsible for delays or delivery issues resulting from incorrect or incomplete address information.

If you have any questions or need further assistance, please feel free to contact us at [support@myplacebina.com].

Thank you for shopping with MyPlaceBina!