Refund and Returns Policy of MyPlaceBina
At MyPlaceBina, we strive to provide high-quality products and services to our customers. If for any reason you are not fully satisfied with your purchase, we have created this Refund and Returns Policy to ensure a smooth process for returns and refunds.
Effective Date: 10/03/2025
1. Return Eligibility
We accept returns for MyPlaceBina products within 30 days of the original purchase date. To be eligible for a return, the product must meet the following conditions:
- The product is unused and in its original packaging.
- The product is in new condition, free from any damage or wear.
- A receipt or proof of purchase is required for all returns.
2. How to Return an Item
To initiate a return, please follow these steps:
- Contact us at info@myplacebina.com or call us at (816) 503-9195 to notify us of your intent to return the product.
- Provide your order number and details of the product you wish to return.
- Our customer service team will guide you through the return process and provide you with a return address.
3. Refund Process
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, we will process the refund to the original method of payment. Please allow 7-10 business days for the refund to be reflected in your account, depending on your payment method.
4. Non-Refundable Items
Certain products are not eligible for return or refund, including but not limited to:
- Used or opened products.
- Products damaged due to misuse or improper handling.
5. Shipping Costs
The customer is responsible for paying the shipping costs associated with returning the product, unless the return is due to a defective or incorrect item received.
6. Contact Us
If you have any questions or need assistance with your return or refund, please don’t hesitate to contact us:
- Phone Number: (816) 503-9195
- Email: info@myplacebina.com
- Website: https://myplacebina.com