🚚 Shipping Policy  | MyPlaceBina

Effective Date: August 18, 2025

As an apartment rental community, MyPlaceBina does not “ship” physical goods like an online store.
This policy explains our timelines and procedures for application processing, lease documents, key/access handover, move-in scheduling, and package handling at
myplacebina.com and our Independence, Missouri property.

1) Application & Document Processing

  • Processing Time: Rental applications are typically reviewed within 1–3 business days after we receive all required information and fees.
  • Communication: Approvals/next steps are sent via email or phone using the contact details you provide.

2) Lease Issuance & Signing

  • Upon approval, your lease and addenda are sent electronically for e-signature.
  • Move-in dates cannot be confirmed until the lease is fully executed and initial payments (rent, deposit, fees) have cleared.

3) Move-In Scheduling

  • Standard move-ins are scheduled during office hours. Weekend/after-hours requests may be accommodated subject to availability and fees.
  • Please provide at least 48 hours’ notice to coordinate elevator/loading area access (if applicable).

4) Keys, Fobs & Access

  • Keys/fobs/garage remotes are released on or after the lease start date once all move-in conditions are met.
  • Lost or additional keys/fobs may incur replacement fees as stated in your lease.

5) Utilities & Internet

  • Tenants are responsible for establishing utilities as required by the lease (electric, gas, water, internet, etc.).
  • Activate utilities before your move-in to ensure uninterrupted service.

6) Furniture & Third-Party Deliveries

  • Large deliveries (furniture/appliances) must be scheduled during quiet hours compliant times and follow building rules.
  • Delivery teams must protect common areas (flooring/walls). Any damage will be billed per the lease.

7) Mail & Packages

  • Update your mailing address after move-in. Most parcels are delivered by USPS/UPS/FedEx directly to your unit, mailbox, or package area if available.
  • MyPlaceBina is not responsible for lost, delayed, or stolen packages handled by third-party carriers.

8) Maintenance Access

  • Non-emergency work orders are scheduled during business hours with prior notice per lease and local law.
  • Emergency maintenance may require immediate entry to protect health/safety and prevent property damage.

9) Address & Contact Accuracy

  • Please keep your phone, email, and emergency contact information up to date for timely notifications.
  • Incorrect or outdated contact information may delay move-in coordination or important notices.

📩 Move-In & Access Support

Questions about scheduling, access devices, deliveries, or packages? Contact our team:

📍 Address: 501 W Walnut St, Independence, Missouri (MO)
📞 Phone: (816) 503-9195
📧 Email: info@myplacebina.com
🌐 Website: myplacebina.com